Force quitting the app should rectify the situation and will not affect your account’s progress in any way.Ĭlick here to learn how to perform a force quit on your device.
If your connection to the Internet is dropped, the app on your device will hold onto that bad data. When you open an app and then minimize it, it stays running in the background with a memory of what you just did. Having some trouble loading My Singing Monsters? Stuck on the loading screen? Receiving an error message or an authentication issue? These frequently asked questions will cover any error messages or connection issues that might be experienced when launching the game.įorce quitting the My Singing Monsters app is the best way to resolve any temporary issues and clear bad data.